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| Doretel Communications, Inc. is your premier provider of integrated communications solutions.Call us today and request a free quote 404.755.5721 |
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 E911 for VoIP Providers |
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Our customers, and now the FCC, are demanding E911 service from you as a VoIP provider, and separate 9-1-1 service agreements are already a requirement in many states. You need to offer 911 service for competitive reasons or risk losing your customers, and it’s now a legal requirement.
However, incorporating E911 into your VoIP offering can be difficult and expensive. Signing up with a national 9-1-1 service provider can incur large upfront costs, custom programming, additional equipment and high monthly minimums that smaller VoIP providers simply can't afford. Complex regulations, changing technologies and interoperability with the thousands of PSAPs make it very difficult for you to offer 9-1-1 services. But we’re here to help you, right now.
As a VoIP provider you know that reaching an agreement to obtain E911 services with any of the several large carriers involves large upfront payments and large monthly commitments.
We provide the same E911 services, carried on the same national-carrier backbone, for a fraction of the cost. And no long-term high monthly contract commitments are required.
We've created an easy to use interface that allows any size VoIP provider to quickly enable 911 for all subscribers. It's the ideal solution:
-Compliance with all state and FCC requirements.
-100% reliable -built on Intrado -- the same backbone as the nation's #1 911 service.
-100% hosted -no equipment to buy or maintain.
-100% affordable - low startup costs and low monthly minimums.
-National USA coverage.
-100% 'next-gen' programming to support all VoIP telephony services
HOW IT WORKS
We do not rely on transporting critical 9-1-1 calls over the public Internet, as do some 9-1-1 solution providers. We use dedicated TDM/PSTN circuits to carry 9-1-1 call traffic, and you don’t want it any other way. We use expensive and redundant dedicated circuits so that we can promise you rock-solid service and reliability. Don’t force your subscribers entrust their life-critical 9-1-1 calls to the uncertainties of public Internet transport to an IP-based call server. Insist on top-quality rock-solid dependable call handling – We have it. Don’t cut corners when it comes to 9-1-1.
Your end-users will sign up via our website, which can be branded to your company. In addition, we will offer a provisioning API (SOAP-based), so that you can integrate E911 configuration right into your administrative system.
After an end-user is provisioned, E911 call-routing can be performed for that DID. Your softswitch only needs route 911 calls to a 10-digit number we will provide to you, as well as set the ANI to the telephone number of your subscriber. Our gateway will receive the call and perform the lookup for final call routing (SIP interconnects, PSTN redirects, etc.)
Our PSTN gateway will receive the call, read the caller ID, and direct the call to the correct PSAP, along with ALI information if possible.
Manual Emergency Call Routing
The service is backed with a first-ever 24x7 emergency call center used for manual routing of emergency calls over the VoIP network. A VoIP call that can not automatically locate the appropriate PSAP, based upon the caller’s telephone number and address, will be redirected to the Manual Emergency Call Relay Center for real-time human interaction with the calling party.
Complete VoIP E911 Update Center
We can provide a complete E911 address-updating call center at a very low cost. This is needed to meet the FCC requirement that subscribers be able to update their Registered Location via at least one method only involving the CPE. Our operators will help your customers update their location to their actual, verified, MSAG-validated address.
911 Pre-Registration Form
If you are interested in taking the next step toward having a complete E911 solution for your customers, please fill out our pre-registration form and a representative will contact you shortly |
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For more information please contact us for a no obligation quote. Contact Us Here |
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