Residential/Business Billing - Prepaid and Postpaid

Residential Home and Business Services have become one of the most requested services on the VoIP Industry. Doretel’s Billing for Residential/Business Services is used to manage billing, customer and call information related to both Prepaid and Postpaid Service Operations.

Numerous companies are providing this type of services allowing home owners and corporate clients to experience more than 60% savings on long distance fees and also gave access to many enhanced features like web interfaces, instant account recharge through credit card, Pin-less dialing among others.
The Quintum Tenor Carrier MultiPath Switch offers a two or an eight port chassis to give service providers, CLECs, ISPs and next-generation service providers an easy, cost-effective way to deliver low-cost, high-quality voice services over IP networks.

Key Features:
Doretel’s OriginaVoIP Enhanced Billing Software is the corner stone of Doretel’s Prepaid/Postpaid Home/Business Services Solution. It is used to manage the billing, customers and call information related to all Prepaid and Postpaid Service Operations.

H323 and SIP Support:
Our CMS Billing Platform is fully compatible with H323 protocol. Additionally, Doretel’s SIP Server Package can be easily integrated in to your original platform to support Session Initiation Protocol (SIP) and provide numerous capabilities and special features like Callback, Call Forwarding, ANI, NAT Client Support, IP-IVR, IP address/Gateway/Prefix Authentication.

o Multi-Carrier Support:
Doretel’s Platform allows you to use multiples carrier so you can take advantage of the least cost routing features.

o Pin Generation Management:
User friendly Pin and Serial Generation Tool so you easily produce your cards. Special modules to generate pins, activate and deactivate them including fraud detection support.

o Reseller/Agent Registration and Management Tools:
Including Commission Assignment and Online Purchasing Module. Customers and Reselllers can log-in, activate accounts, check their balances and call details and make their credit card payments with all the security standards required.

o Call Credit Limit Control:
Using radius-billing and AAA fully integrated to our Billing Solution to make sure the call is automatically disconnected once the client balance is exhausted.

o Pin-less Number Registration for Cards and Customer Accounts:
Registered customers no longer need to enter a Pin number to be able to make calls. Once they have registered their phone number, all the calls made on that phone will be tracked by the Billing Software.

o Flexible Rate Definition Tools:
Including peak and off peak rates, flat rates, connection and service fees, recurring fees, taxes and promotional rates.

Other enhanced features of our Billing Platform are:

• Termination Module
• GSM Termination Module
• Radius/AAA Compatible
• PC to Phone Support
• Multiple user access levels
• Multi-Gateway Support
• Multiple Calling Card and Postpaid Services Support
• Toll Free Number Special Rating Support
• Postpaid Customer Registration and Management Tools
• Rechargeable Account Support
• Customer Service Tools including Card/Customer Discount and Refund Capabilities
• Multiple Business Account Support
• Real-time On-line Call Monitoring
• Instant CDR Reporting based on Calling Card/Postpaid Service, Client, Resellers, Home and Business Account, Time, Date, City, Country, Carrier, Active Calls, Low Balance,etc.
• ASR Reporting
• Profit and Loss Reporting
• Business Analysis Reports and Graphic Charts
• Real Time Remote Monitoring of entire system through the web

Customized reporting via web or email and many more

Solution Components
The Prepaid Calling Card Solution has the following requirements:
- Analog or Digital VoIP Gateway
- OriginaVoIP Billing Software
- Optional OriginaVoIP Web Interface
- Optional E-payment Merchant Account(s)
- Optional Modules for Termination, Wholesale and SIP Protocol support.
- Internet Access
- Partnership with VoIP Carrier(s)
- Remote Installation Services and Training to get your business up and running in one hassle free business week.
- A server with MS SQL and Windows 2003 (Note: The required specifications of the server vary according to the size of your system, please contact sales for more details.)

Requirements:

• A server with Windows 2000
• MS SQL Server 2000

To get a closer look at the software and many more enhanced features please contact us to schedule a demonstration.

Who may take advantage of these solutions?
- New entrepreneurs looking to start a business using the emerging VoIP Technology.
- Existing Telco based Calling Card companies or Carriers to would like to migrate to VoIP and increase profits while decreasing costs.
Existing or emerging ITSPs and ISPs who would like to use their existing infrastructure to add VoIP Calling Cards to their list of services.

Please contact us at 954.383.0869 or sales@doretel.com for more information.